Sun DLT4000, DLT7000 and DLT8000 Repair and Service

Call Strategic Support Solutions for DLT 4000 and DLT 8000 Tape Drive repair and service. Do you need simple repairs, break/fix services, self maintenance spares kits or a comprehensive maintenance agreement for your DLT 4000 and DLT 8000 tape drives? Strategic Support can help. Call us at 866-994-4235!

Parts & Services

• Do you need a new or budget-saving used part for your DLT 4000
• Need to access data on a DLT 8000 tape drive that is down?

Strategic Support Solutions has on hand inventory to resolve most service and repair issues.
We also have the experience to troubleshoot and recognize performance problems in the DLT 4000 and DLT 8000,
and the expertise to resolve them.

Maintenance Contracts

Need a service provider responds within 4 hours – 24 hours a day – 7 days a week to keep your DLT 4000 and DLT 8000 up and running? Strategic Support can do it. Just need break/fix service from time to time? Strategic Support can do it. Our maintenance programs run from
5 x 9 x Next Day to 7 x 24 x 4.

Depot Repair

Send your DLT 4000 or DLT 8000 tape drive to Strategic Support Solutions. We will test it, call you with a quote, repair it and have it back to work in your data center – fast! The technicians at Strategic Support Solutions are highly qualified and knowledgeable about the intricacies of tape libraries and tape drives. Call us at 866-994-4235. We have the part you need, often in stock and ready to ship.

Onsite Repair (Business, Weekend and After Hours)

Strategic Support Solutions offers on-site repair services to resolve performance issues for StorageTek L180 tape libraries without it or the tape drives ever leaving your location. Contact us at sales@s3fix.com to get a quote.

Time and Materials Service

Need a tape drive or StorageTek L180 library repaired or need a tape experienced technician on-site? Strategic Support Solutions offers an option to charge our clients just for the time spent and parts used. Call 866-994-4235 for more information.

Self Maintainence Programs

Strategic Support Solutions is the perfect partner to help the busy data center staff maintain their own STK L180 tape libraries and drives. Ask about our Spares Kits!

Technical Telephone Support (Business and After Hours)

Strategic Support Solutions can provide technical telephone support to your IT staff, walking them through troubleshooting and repairs for STK L180 tape libraries and tape drives.